Privacy Policy — How We Use Your Information

1. Who We Are

We are Banister Staff Ltd, a UK-based company providing high-quality services to users across the United Kingdom. We are the data controller responsible for your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

2. The Information We Collect

When you submit any form or contact us through this website, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Postcode

We may also collect limited technical data (such as your IP address, browser type, and cookie information) to help us improve your browsing experience.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries or requests
• To communicate with you via email or phone
• To process and manage any submissions or applications you send
• To maintain records for internal business purposes
• To comply with legal and regulatory obligations
• To improve our services and website performance

We may also use aggregated or anonymised data for analytics, without identifying you personally.

4. Legal Basis for Processing

We process your personal data based on:

• Your consent — when you voluntarily submit a form or contact us.
• Our legitimate interests — to manage communication and improve user experience.
• Legal obligations — where required by applicable law.

You can withdraw your consent at any time by contacting us (see Section 8 below).

5. How We Share Your Information

We do not sell or rent personal information.

We may share data only with trusted third-party service providers (such as hosting, email, or form-processing tools) who help us operate this website securely and efficiently. All third parties follow strict confidentiality and data protection standards. Where data is transferred internationally, we ensure appropriate safeguards are in place.

6. How Long We Keep Your Information

We retain your information only as long as necessary for the purposes described above. You can request deletion of your data at any time, and we will remove it unless we are legally required to retain it.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Restrict or object to processing
• Withdraw your consent
• File a complaint with the Information Commissioner’s Office (ICO)

8. How to Contact Us

9. Consent

By submitting any form on this website, you confirm that you have read and understood this Privacy Policy and agree to the processing of your data as described.